Please note that if the staff member you are wanting to make inactive is an ADMIN, please follow this link instead.

When a staff member leaves your organization, you simply need to make them inactive. In this guide, we show you the steps required.

Tap on > Staff

Tap on > The Staff Member's Name
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Tap on > Settings
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Tap on > Make Inactive
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Tap on > Confirm
*(Web Version) Click on > Yes
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Please note: If the changes are not reflected on the employee's side, then have them delete the SINC App > Restart Their Phone > Reinstall SINC

If you are using the web version, it will look like this:

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