Please note that if the staff member you are wanting to make inactive is an ADMIN, please follow this link instead.


When a staff member leaves your organization, you simply need to make them inactive. In this guide, we show you the steps required.

Tap on > Staff

Tap on > The Staff Member's Name

Tap on > Settings

Tap on > Make Inactive

Tap on > Confirm
*(Web Version) Click on > Yes

Please note: If the changes are not reflected on the employee's side then have them delete the SINC App > Restart Their Phone > Reinstall SINC


If you are using the web version it will look like this:


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